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Client Information
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Client Information >
Please click on this link for a list of EEC countries.
Peace of mind with your order
For telephone and email orders, we raise an invoice, which is sent to you for confirmation, before processing.
Until we receive your confirmation, your card is not charged.
For online orders, our website calculates the total value of your order before you submit your order.
For models out of stock:
If we are able to complete the production of the model within 1 month or source the product within 1 month then we will take full payment on order.
If it will be longer than 1 month:
A 50% deposit of the invoice value will be taken at the time the order is placed.
Then a further 25% of the remaining balance will be charged at the stage where the model is 75% completed.
The outstanding balance on the invoice must be paid prior to the delivery/ collection of the ship model.
Price promise
We shall endeavour to match and in some cases beat our competitor prices by 5% for models of the same quality. Please click here to put us to the test.
The models in the above named ranges are all hand made in our very own workshop using original ship plans sourced from an array of Maritime Museums. Our model ships have had the benefit of over 12 years of product research and modifications to improve their quality based on client comments and feedback.
The construction of the scale models is done using “plank-on-frame” method of model making. When the model ships leave our workshop they are completed products and do not require our customers to assemble any parts on them.
The only exceptions are some model boats in our silver range, where the masts and sails on the model sailing yachts are flat packed and only require very basic assembly following comprehensive instructions.
On the wooden ships, we use various types of wood in our workshop ranging from teak – which is by far the most common wood used on the model ships, to cypress wood and pear wood. The larger models of sailing yachts and models of modern yachts, to name a few, are made of fibre glass. We also have specific client requirements on the wood to use.
The company started trading in 2000, with the first web site launched in 2001. This makes us one of the longest running specialist ship model companies, and is evidenced by the amount of customer references.
We are based in the UK, with a shop/showroom in Barnet, Hertfordshire.
Registered Limited Company (registration number 4208528). Additionally we are VAT registered (registration number is 01305396).
We are also members of the Federation of Small Businesses (FSB) and the British Marine Federation (BMF).
Price Lists
We now have over 500 ship models on our web site. Please click here to request a price list of all our model ships. Our price list is broken down by price, quality range, type, length and name of ship models.
Prices
All prices are quoted in UK Pound Sterling, US Dollars and Euros. Please refer to our home page for the rates used for translation.
Please note that all our prices published on the website excludes VAT, packing and delivery.
VAT Treatment
The rate for VAT is 20%. The simple set of rules below outlines when VAT chargeable on our prices.
EEC Countries
Please click on this link for a list of EEC countries.
Sale to EEC Customers
If the customer is VAT registered, then there is no VAT.This will usually apply to companies, rather than private individuals.
Packing and Delivery
There are no packing and delivery charges if you choose to collect your order. Otherwise, the charge is based on the size and weight of the parcel and the country of destination.
Size of Model Ships
You will note that next to the description of the model ship that the dimensions of the model are given in both centimetres and inches. Do not click on both as the site will calculate the larger sizes twice.
There is also a drop down box next to the size of the ship models asking if you require the sails on the model ship to be rolled up or opened out. Not all of our ship models have this option- it is mostly the historical ship models that do.
Delivery
The delivery of the models will be advised at the time of order.If the ship model is in stock, delivery would be within a week, otherwise,between 4 to 24 weeks depending on the range of the model.
We offer to our clients a "Complete Service" when it comes to our custom models. This range of models is really the piece de resistance of all of our ship models as they are elaborate, highly detailed and we use all the latest software in model making to ensure that the technical accuracy of these scale models. The prestigious boats and yachts in this category of ship models reflect the culmination of the wide range of skills and knowledge, true craftmanship and versitility and experience of our team of model makers.
Guidelines on how to order a "Hand-Crafted Custom made Ship Model" are found in our Custom Build Process document available on request. But just to give you an idea of what is involved:
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The Client provides pictures of their boat or yacht, together with the size of the model that they require. Digital pictures would be ideal.
- A quote will be submitted to the client, together with size and options on their model yachts.
- The quote is agreed with the client. We will then request as many pictures as possible, along with plans or technical drawings. If pictures or plans are not available, we will undertake the research at a cost.
- The lead times for producing custom model boats can be up to 16 weeks.
- We prepare a Model Maker's Brief (MMB) for both parties to sign off. This outlines the scope of the work, and provides peace of mind to our clients.
- The Client's model boat(s) goes into production. Pictures are provided during the construction of the model at the client request, together with final professional pictures.
Please click here to email us for an outline of the custom build process for model yachts/ships and boats.
Please Note
If you are unable to find a ship model listed within our ranges and would like to know more about it, please click here to email us .
We reserve the right to change our prices at any time. Changes to the prices (increases or decreases) will only apply to new orders.